Returns & Exchanges

RETURN POLICY

We accept returns within 30 days of delivery. Items must be unworn, unused, unwashed, and in their original condition with all tags attached.

RETURN SHIPPING

A $5.99 USD return shipping fee will be deducted from your refund.

HOW TO START A RETURN

To request a return, contact our Customer Service team and include your order number and the item(s) you would like to return.

We may request 1–2 photos of the item to review your request. Once your return is approved, we will provide instructions and a return shipping label.

REFUNDS

Once your return is received and inspected, your refund will be issued to the original payment method. The $5.99 USD return shipping fee will be deducted from the refund.

FINAL SALE ITEMS

Items marked as Final Sale are not eligible for return or exchange.

EXCHANGES

We do not offer direct exchanges. If you need a different size or style, please return the original item and place a new order.

DAMAGED OR INCORRECT ITEMS

If you receive a damaged, defective, or incorrect item, please contact Customer Service as soon as possible so we can review your case.

NEED HELP?

Monday to Friday
9:00 AM–5:00 PM

customerservice@hypsters.com.mx
800 707 4272